Wednesday, June 8th, 2011
The video from the presentation I delivered at the CISG and Online Information conferences covering the University of Leeds’ Course Finder, how and why it was developed, and ultimately, what I think we should be doing to make it truly a ‘killer’ service.
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Monday, February 1st, 2010
I’m currently reading through Sir. Richard Branson’s book “Business Stripped Bare” and there’s a couple of quotes which have stuck in my head and become mantras which I thought were quite relevant to anyone who deals with clients, customers, builds a product or delivers a service.
“Don’t promise what you can’t deliver,and deliver everything you promise.”Richard [...]
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Thursday, January 28th, 2010
I did try and avoid wading into the torrent of iPad love/hate streaming through Twitter but it seems that a lot of people just dont ‘get’ the device and where it sits in the market so I thought I’d dust off my soap-box and add try shout over the noise to anyone who might listen.
First, [...]
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